I did not appreciate his attitude and would not go there personally. As to whether they are a good shop or if they're attitude is fine for other people - I don't know.
Professional service. Straight forward approach. Always right the first time.
Great Customer Service, John will not B.S. you! He'll tell you how it's and what it will cost to repair your car and stand behind the work.
I highly recommend Valley Auto for straight up, no BS, and friendly service
Looking for a place to bring my truck in because the check engine light was on. For those who tried to get a smog check when the check engine light is received an automatic fail. So I looked to YELP and these cats were mentioned and most people gave them 5 stars so why not check them out. Since I got burned in the past, I told myself to see what the estimation of repairs would be and if it was outrageous I would thank them and be on my way. They found the problem right away and told me the amount for all repairs and surprising it was significantly lower than what I had been charged for in the past.
The worker/owner? stared at me for a while as if I had asked him if they sell poodles (at least that's how it looked like to me). Then he said they don't do oil changes, they're not an oil change shop, they do full service and the like for $150. He also told me about how crappy the two oil change shops in the area were and how he had fixed some cars they had damaged.
The best customer service I ever received from a auto shop, these guys are great. They took care of my problem right away. They fixed my Mercedes and had me back on the road in no time. They even gave me the best price out there for the work I needed done. I am grateful and will get all of my work done here from now on.
I am just posting my experience walking in here once and asking how much it would be for an oil change. I would not actually put any particular star rating for my experience if google had that option, since I didn't have any work done there.
Valley Auto Repair is a US Car Repair based in Castro Valley, California. Valley Auto Repair is located at 2769 Castro Valley Blvd, Castro Valley, CA 94546, USA.
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